Cart
0
£0.00

Returns Policy

At CopyCraft Studios, we value your satisfaction with our copywriting services. In the event that you are not completely happy with the delivered content, I have a straightforward returns policy in place.

Conditions for Returns:

  1. Notification: Please notify me within 7 days of receiving the completed copy if you are dissatisfied or require revisions.

  2. Reasonable Revisions: I am committed to making reasonable revisions to meet your expectations. I will work closely with you to understand your feedback and make necessary adjustments.

  3. Refund Eligibility: Refunds will be considered in cases where revisions do not meet the agreed-upon requirements, and I am unable to address the concerns adequately.

How to Initiate a Return:

  1. Contact Me: Send an email to info@copycraftstudios.co.uk with your concerns, specifying the aspects of the copy that require attention.

  2. Provide Feedback: Clearly outline the revisions or specific areas that need improvement. This helps me understand your expectations better.

  3. Collaborative Process: I will collaborate with you during the revision process, ensuring open communication and a shared understanding of the desired changes.

  4. Refund Consideration: If, after reasonable revisions, you remain dissatisfied, I will assess the case for a partial or full refund based on the circumstances.

Exceptions:

  1. Original Brief Adherence: Revisions and refunds are contingent upon the content deviating from the original brief provided by the client.

  2. Additional Requirements: Any additional requirements not included in the initial brief may incur additional charges.

CopyCraft Studios strives for excellence in every project, and our returns policy is designed to address any concerns promptly and effectively. Your satisfaction is my priority.

For any further queries or assistance, please feel free to contact me at info@copycraftstudios.co.uk.

Thank you for choosing CopyCraft Studios.